1. Arrivals and Departures
Normally check in at 14.00 p.m. All Guests may arrive earlier and leave their luggage at our hostel but access to room will not be granted until after 14.30 p.m. Departing guests must remove all your Belongings from their room, and check out, by 12.00 p.m. At this time, all possessions must be removed from the room. If you need to store your luggage on the day of your departure please arrange it with reception. We offer FREE luggage storage until 17.00 p.m.
2. Room Key Cards
Upon check in, all guests will receive a key card for access to your sleeping room. If you lose your keycard, we charge 500 Baht for replacement.
3. Guest Behaviour
The comfort, safety and security of our guests is paramount importance to us at this hostel. Also and guest(s) who, in the opinion of staff, compromise the comfort, safety or security of other guests, staff os local resident will be requested to leave the hostel premises and will not be given a refund. Guests are expected to respect other guests as well as staff, local resident and property.
4. No Smoking
Smoking is not permitted anywhere in this hotel and SleepCafe building. Any guest found smoking inside the building will be fined 2,000 baht, asked leave the premises immediately and wilt be given a refund.
5. No Drugs
Drug use is illegal in Thailand. Any guest found using drugs within the building will be fined 50,000 Baht, asked to leave the premises immediately asked to leave the premises immediately and wilt be given a refund.
6. Alcohol consumption
Alcohol consumption is only allowed for guests over the age 18. Due to our bar license, it is not permitted to enter of SleepCafe with alcohol. If you are found entering SleepCafe with alcohol you will be charged 2,000 Baht and all alcohol will be confiscated until you leave the building at check out. Alcohol is available in the coffee bar and can be consumed in the ground floor common rooms ONLY.
7. Personal Property
Secure lockers for small valuable items are location in each rooms. For larger valuables there are lockers located in our safe room, which can incur a charge. It is the guest’s responsibility to ensure that their personal belonging are secure at all times. SleepCafe hostel accepts no liability for the loss, theft or damage to guests’ property, however sustained or caused. We strongly recommend you bring a padlock to use on your luggage and/or backpack.
8. Damage to SleepCafe Hostel’s Property
Guests will be expected to reimburse SleepCafe any damage caused by inappropriate during their stay, which will be detailed to them on check in.
Except in relation to death or personal injury caused by our negligence, SleepCafe’s liability remains at all times, limited to the value of the services booked, excluding any amendment charges paid to us.
Things to Note & Policies
Check in time 2 pm, but you’re always welcome to arrive before as we can store your luggage, and check out time 11 am. Durian is not allowed to be brought & eaten in the building. Also Smoking inside the building is prohibited. Fine 2,000 Baht.